How To Fix CRM_SERVICE_OS023 - Code &1 cannot be inherited because it is not included in item profile &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_OS - CRM Service: Subject Reference Object

• Message number: 023

• Message text: Code &1 cannot be inherited because it is not included in item profile &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_OS023 - Code &1 cannot be inherited because it is not included in item profile &2 ?

  The SAP error message CRM_SERVICE_OS023 indicates that a specific code (represented by &1) cannot be inherited because it is not included in the item profile (represented by &2). This error typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with service orders or service-related documents.
  
  Cause:
  
  Item Profile Configuration: The item profile associated with the service order does not include the specified code. This could be a service type, status, or any other relevant code that is expected to be inherited from the item profile.
  Missing Customization: The necessary customization or configuration for the item profile may not have been set up correctly, leading to the inability to inherit the code.
  Data Inconsistency: There may be inconsistencies in the data setup, such as missing entries in the customizing tables that define the relationship between codes and item profiles.
  
  
  Solution:
  
  
  Check Item Profile Configuration:
  
  Go to the customizing settings in SAP (transaction code SPRO).
  Navigate