How To Fix CRM_SERVICE_OS020 - Deletion indicator is set for the reference object installed base &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_OS - CRM Service: Subject Reference Object

• Message number: 020

• Message text: Deletion indicator is set for the reference object installed base &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_OS020 - Deletion indicator is set for the reference object installed base &1 ?

  The SAP error message CRM_SERVICE_OS020 indicates that a deletion indicator is set for the reference object, specifically for the installed base (IB) in question. This typically means that the installed base record you are trying to work with has been marked for deletion, which prevents certain operations from being performed on it.
  
  Cause:
  
  Deletion Indicator Set: The installed base record has been flagged with a deletion indicator, which means it is considered obsolete or no longer valid for processing.
  Data Integrity: The system enforces data integrity rules, preventing actions on records that are marked for deletion to avoid inconsistencies in the database.
  
  
  Solution:
  
  
  Check the Installed Base Record: 
  
  Navigate to the installed base record in the SAP system and check if the deletion indicator is indeed set.
  You can do this by using transaction codes like IB01 (Create Installed Base) or IB02 (Change Installed Base) to view the details of the installed base.
  
  
  
  Remove the Deletion Indicator:
  
  If