How To Fix CRM_SERVICE_OS016 - You must specify a product or alternative ID category

CRM_SERVICE_OS016 - Overview

• Message type: E = Error

• Message class: CRM_SERVICE_OS - CRM Service: Subject Reference Object

• Message number: 016

• Message text: You must specify a product or alternative ID category

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_OS016 - You must specify a product or alternative ID category ?

  The SAP error message CRM_SERVICE_OS016, which states "You must specify a product or alternative ID category," typically occurs in the context of the SAP Customer Relationship Management (CRM) module when a user is trying to create or modify a service order, but has not provided the necessary product or alternative ID information.
  
  Cause:
  
  Missing Product Information: The user has not entered a product or alternative ID in the relevant fields.
  
  Configuration Issues: The system may not be properly configured to allow for the entry of products or alternative IDs.
  User Input Error: The user may have overlooked the required fields or entered incorrect data.
  
  
  Solution:
  
  Enter Product or Alternative ID: Ensure that you fill in the required fields for the product or alternative ID when creating or modifying the service order. This is typically found in the item details of the service order.
  Check Configuration: If you are an administrator or have access to configuration settings, check