How To Fix CRM_SERVICE_I802 - No data was transferred from the BAdI method CRM_SERVICE_I_MERGE

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_I - Service Item - Message Class

• Message number: 802

• Message text: No data was transferred from the BAdI method CRM_SERVICE_I_MERGE

What causes this issue?

The error error_occurred was triggered in the BADI method
CRM_SERVICE_I_MERGE.

System Response

The error is saved in the application log.
Data from the changing parameter is not transferred.

How to fix this error?

Remove the cause of the error.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_I802 - No data was transferred from the BAdI method CRM_SERVICE_I_MERGE ?

  The SAP error message CRM_SERVICE_I802 indicates that no data was transferred from the BAdI (Business Add-In) method CRM_SERVICE_I_MERGE. This typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with data merging or processing in service-related transactions.
  Cause:
  
  Implementation Issues: The BAdI method may not be properly implemented. If the method is not returning any data, it could be due to missing or incorrect logic in the implementation.
  Data Availability: There may be no relevant data available for the BAdI to process. This could happen if the input data is not correctly populated or if the data does not meet the criteria for merging.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to this error. This includes settings related to service order processing or data merging.
  Authorization Issues: Sometimes, the user executing the transaction may not have the necessary authorizations to access the data, leading to no data being returned.
  
  Solution:
  
  Check BAdI Implementation: Review the implementation of the BAdI method CRM_SERVICE_I_MERGE. Ensure that it is correctly implemented and that it returns the expected data. You may need to debug the implementation to identify any issues.
  Verify Input Data: Ensure that the data being passed to the BAdI is correct and complete. Check if the necessary fields are populated and that the data meets the criteria for processing.
  Review Configuration: Check the configuration settings related to service processing in the CRM system. Ensure that all necessary settings are correctly configured.
  Authorization Check: Verify that the user has the necessary authorizations to access the data. If not, appropriate roles and permissions should be assigned.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  Related Information:
  
  BAdI Documentation: Review the official SAP documentation for the BAdI CRM_SERVICE_I_MERGE to understand its purpose and expected behavior.
  Debugging: Use the ABAP debugger to step through the BAdI implementation and see where the data transfer might be failing.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it appears to be a bug or a more complex issue.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.