How To Fix CRM_SERVICE_I301 - Service duration was updated

CRM_SERVICE_I301 - Overview

• Message type: E = Error

• Message class: CRM_SERVICE_I - Service Item - Message Class

• Message number: 301

• Message text: Service duration was updated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_I301 - Service duration was updated ?

  The SAP error message CRM_SERVICE_I301 indicates that the service duration for a service order or service request has been updated. This message typically arises in the context of SAP Customer Relationship Management (CRM) when there are changes to the service duration that may not align with the expected values or configurations.
  
  Cause:
  
  Manual Update: The service duration may have been manually updated in the system, which can trigger this message.
  
  Configuration Issues: There may be inconsistencies in the configuration settings related to service duration in the CRM system.
  Data Entry Errors: Incorrect data entry during the creation or modification of service orders can lead to this error.
  Integration Issues: If the service order is integrated with other SAP modules (like ERP), discrepancies in data synchronization can cause this message.
  
  
  Solution:
  
  Review Changes: Check the recent changes made to the service order or service request. Ensure that the updated service duration is correct and aligns with the business