How To Fix CRM_SERVICE_I201 - Service type &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_I - Service Item - Message Class

• Message number: 201

• Message text: Service type &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_I201 - Service type &1 does not exist ?

  The SAP error message CRM_SERVICE_I201 Service type &1 does not exist typically occurs in the SAP Customer Relationship Management (CRM) module when a service type that is being referenced in a transaction or process does not exist in the system. This can happen for various reasons, such as incorrect configuration, missing entries, or data inconsistencies.
  Cause:
  
  Non-existent Service Type: The service type specified in the transaction does not exist in the system.
  Incorrect Configuration: The service type may not have been properly configured or activated in the system.
  Data Entry Error: There may be a typo or incorrect entry when specifying the service type.
  Transport Issues: If the service type was recently created or modified, it may not have been transported correctly to the system you are working in.
  
  Solution:
  
  
  Check Service Type Configuration:
  
  Navigate to the relevant configuration area in SAP CRM (usually under SPRO -> SAP Customizing Implementation Guide -> Customer Relationship Management -> Service Management -> Service Order Management -> Define Service Types).
  Verify if the service type with the specified ID exists. If it does not, you may need to create it.
  
  
  
  Create or Modify Service Type:
  
  If the service type does not exist, you can create a new service type by following the configuration steps in the above path.
  If it exists but is not configured correctly, make the necessary adjustments.
  
  
  
  Check for Typos:
  
  Ensure that the service type ID you are using in your transaction is correct and does not contain any typographical errors.
  
  
  
  Transport Requests:
  
  If the service type was recently created or modified in a development environment, ensure that the transport request has been successfully moved to the quality or production environment.
  
  
  
  Authorization Issues:
  
  Ensure that you have the necessary authorizations to view or use the service type in question.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on service types and their configuration.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to access service orders and check the service types being used.
  SAP Notes: Check SAP Notes for any known issues or patches related to service types in your version of SAP CRM.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.