How To Fix CRM_SERVICE_I130 - Billing relevance of subitem differs from other subitems.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_I - Service Item - Message Class

• Message number: 130

• Message text: Billing relevance of subitem differs from other subitems.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_I130 - Billing relevance of subitem differs from other subitems. ?

  The SAP error message CRM_SERVICE_I130 indicates that there is a discrepancy in the billing relevance of subitems within a service order or service document. This typically occurs when subitems in a service order have different billing relevance settings, which can lead to inconsistencies in billing processes.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Inconsistent Billing Relevance: Subitems within the same service order or document have different billing relevance settings (e.g., some are set to be billed while others are not).
  Configuration Issues: The configuration settings in the SAP system for billing relevance may not be aligned properly.
  Manual Changes: Manual adjustments to subitems may have led to inconsistencies in their billing relevance.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Subitem Settings:
  
  Go to the service order or document in question.
  Review the billing relevance settings for each subitem.
  Ensure that all subitems have the same billing relevance (either all should be billable or all should not be billable).
  
  
  
  Adjust Billing Relevance:
  
  If you find discrepancies, adjust the billing relevance of the subitems to ensure consistency.
  You can do this by editing the subitem details in the service order.
  
  
  
  Review Configuration:
  
  If the issue persists, check the configuration settings in the SAP system related to billing relevance for service orders.
  Ensure that the settings are correctly defined in the customizing (SPRO) for service management.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on billing relevance settings and how they should be configured.
  
  
  
  Testing:
  
  After making adjustments, test the service order to ensure that the error no longer occurs and that billing can proceed as expected.
  
  
  
  Seek Help from SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if it appears to be a more complex configuration issue.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to access service orders or SE11 to check table definitions related to service documents.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error message.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed and resolved.
  
  By following these steps, you should be able to identify and correct the cause of the CRM_SERVICE_I130 error message in your SAP system.