How To Fix CRM_SERVICE_I203 - Enter the service type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_I - Service Item - Message Class

• Message number: 203

• Message text: Enter the service type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_I203 - Enter the service type ?

  The SAP error message CRM_SERVICE_I203 with the description "Enter the service type" typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to create or modify a service request or service order without specifying a required service type.
  Cause:
  The error is triggered because the system requires a service type to be defined for the service request or order. The service type is essential for categorizing the service being provided and is often linked to specific processes, pricing, and resource allocation.
  Solution:
  To resolve this error, you need to ensure that a valid service type is entered in the relevant field. Here are the steps to do this:
  
  
  Navigate to the Service Request/Order:
  
  Go to the transaction or screen where you are trying to create or modify the service request or order.
  
  
  
  Locate the Service Type Field:
  
  Look for the field labeled "Service Type" or similar. This is usually found in the header or details section of the service request/order.
  
  
  
  Enter a Valid Service Type:
  
  If the field is empty, enter a valid service type. You may need to consult with your organization's service catalog or predefined service types in the system.
  
  
  
  Check for Valid Entries:
  
  If you are unsure of the valid service types, you can often use a search help (F4) to view available options.
  
  
  
  Save the Changes:
  
  After entering the service type, save your changes and check if the error persists.
  
  
  
  Related Information:
  
  
  Service Types Configuration: If you frequently encounter this error, it may be beneficial to review the configuration of service types in your SAP system. This can usually be done by navigating to the customizing settings (SPRO) and checking the service management settings.
  
  
  User Authorizations: Ensure that you have the necessary authorizations to access and modify service types. Lack of permissions can sometimes lead to issues in entering required data.
  
  
  Documentation and Training: If you are new to the SAP CRM module, consider reviewing training materials or documentation related to service management to better understand the importance of service types and how to manage them effectively.
  
  
  Consulting with SAP Support: If the issue persists after following the above steps, it may be helpful to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.
  
  
  By following these steps, you should be able to resolve the CRM_SERVICE_I203 error and successfully enter the required service type.