How To Fix CRM_SERVICE_H802 - No data transfer from the BADI method CRM_SERVICE_H_MERGE

CRM_SERVICE_H802 - Overview

• Message type: E = Error

• Message class: CRM_SERVICE_H - Service: Service Header - Message Class

• Message number: 802

• Message text: No data transfer from the BADI method CRM_SERVICE_H_MERGE

What causes this issue?

The error <ZK>error_occurred</> was triggered in the BADI method
CRM_SERVICE_H_MERGE.

System Response

The error is saved in the application log.
Data from the changing parameter is not transferred.

How to fix this error?

Remove the cause of the error in the BADI.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_H802 - No data transfer from the BADI method CRM_SERVICE_H_MERGE ?

  The SAP error message CRM_SERVICE_H802 indicates that there is no data transfer from the BADI method CRM_SERVICE_H_MERGE. This typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue with the data merging process, particularly when handling service requests or service orders.
  
  Cause:
  
  BADI Implementation Issues: The BADI (Business Add-In) method CRM_SERVICE_H_MERGE may not be properly implemented or activated. If the implementation does not return any data, this error can occur.
  Data Availability: There may be no data available for the specific service request or order being processed. This could be due to missing entries in the database or incorrect selection criteria.
  
  Configuration Issues: There might be configuration issues in the CRM system that prevent the proper execution of the BADI.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to access the data being merged.
  
  
  Solution:
  
  
  Check BADI Implementation:
  
  Go to transaction SE18 (BADI Definition) and check the