How To Fix CRM_SERVICE_H801 - Error in the BADI method CRM_SERVICE_H_CHECK

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_H - Service: Service Header - Message Class

• Message number: 801

• Message text: Error in the BADI method CRM_SERVICE_H_CHECK

What causes this issue?

The error <ZK>error_occurred</> was triggered in the BADI method
CRM_SERVICE_H_CHECK.

System Response

The error is saved in the application log.

How to fix this error?

Remove the cause of the error in the BADI.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_H801 - Error in the BADI method CRM_SERVICE_H_CHECK ?

  The SAP error message CRM_SERVICE_H801, which occurs in the context of the BADI method CRM_SERVICE_H_CHECK, typically indicates that there is an issue with the validation of service requests or service orders in the SAP CRM system. This error can arise due to various reasons, including data inconsistencies, missing mandatory fields, or issues with the implementation of the BADI itself.
  Causes:
  
  Data Inconsistencies: The data being processed may not meet the required criteria or may have inconsistencies that prevent the successful execution of the BADI.
  Missing Mandatory Fields: Certain fields that are required for processing the service request or order may not be filled in.
  Custom Implementation Issues: If there is a custom implementation of the BADI, there may be errors or logic issues in the code that lead to this error.
  
  Configuration Issues: Incorrect configuration settings in the CRM system can also lead to this error.
  
  Solutions:
  
  Check Data Completeness: Ensure that all mandatory fields are filled