How To Fix CRM_SERVICE_H102 - Status for document & successfully reset after upload

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERVICE_H - Service: Service Header - Message Class

• Message number: 102

• Message text: Status for document & successfully reset after upload

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERVICE_H102 - Status for document & successfully reset after upload ?

  The SAP error message CRM_SERVICE_H102 typically indicates an issue related to the status of a document in the SAP Customer Relationship Management (CRM) system. The message suggests that the status of a document has been successfully reset after an upload, but it may also imply that there was an issue with the document's processing or status before the reset.
  Cause:
  
  Document Status Issues: The document may have been in an incorrect or unexpected status before the upload, which could lead to inconsistencies in processing.
  Data Upload Errors: There may have been errors during the data upload process that caused the document to not be processed correctly.
  Configuration Issues: There could be configuration settings in the CRM system that are not aligned with the expected document statuses.
  User Permissions: The user attempting to upload or reset the document may not have the necessary permissions to perform the action.
  
  Solution:
  
  Check Document Status: Review the status of the document in question to ensure it is in a valid state for processing. You may need to manually adjust the status if necessary.
  Review Upload Process: Ensure that the data upload process is being followed correctly. Check for any errors in the upload logs that may indicate what went wrong.
  Configuration Review: Verify the configuration settings related to document statuses in the CRM system. Ensure that they are set up correctly to handle the types of documents being processed.
  User Permissions: Confirm that the user has the appropriate permissions to upload and reset document statuses. If not, adjust the user roles or permissions accordingly.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message or related issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as CRMD_ORDER for managing service orders.
  SAP Documentation: Refer to the official SAP documentation for CRM to understand the expected behavior of document statuses and the upload process.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurred.