How To Fix CRM_SERVICE_COSTING101 - Enter account assignment information for purchase order &1, item &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SERVICE_COSTING - Costing Service Process

  • Message number: 101

  • Message text: Enter account assignment information for purchase order &1, item &2

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SERVICE_COSTING101 - Enter account assignment information for purchase order &1, item &2 ?

    The SAP error message CRM_SERVICE_COSTING101 indicates that there is missing account assignment information for a purchase order (PO) in the context of service costing. This error typically arises when you are trying to process a service-related transaction in SAP CRM (Customer Relationship Management) and the system requires specific account assignment details that have not been provided.

    Cause:

    The error is usually caused by one of the following reasons:

    1. Missing Account Assignment: The purchase order does not have the necessary account assignment information filled in, such as cost center, internal order, or other relevant account assignment fields.
    2. Incorrect Configuration: The configuration settings for service costing in the system may not be set up correctly, leading to the requirement for account assignment information not being met.
    3. Data Inconsistency: There may be inconsistencies in the data between the service order and the purchase order, which can lead to the system not being able to find the required account assignment information.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check Purchase Order:

      • Go to the purchase order in question (using transaction code ME23N).
      • Verify that the account assignment fields (like cost center, internal order, etc.) are filled in correctly for the relevant item.
    2. Update Account Assignment:

      • If the account assignment information is missing, update the purchase order with the necessary details.
      • Ensure that the account assignment category is appropriate for the type of service being procured.
    3. Review Configuration:

      • Check the configuration settings for service costing in your SAP system. This may involve reviewing the settings in the customizing transaction (SPRO) related to service procurement and costing.
      • Ensure that the account assignment settings are correctly defined for the relevant service types.
    4. Data Consistency Check:

      • Ensure that there are no inconsistencies between the service order and the purchase order. This may involve checking the service order for any missing or incorrect references to the purchase order.
    5. Consult Documentation:

      • Review SAP documentation or notes related to the error message for any specific guidance or updates that may be relevant to your version of SAP.
    6. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    Related Information:

    • Transaction Codes: ME23N (Display Purchase Order), ME22N (Change Purchase Order), and CRM-related transactions for service orders.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • User Roles: Ensure that the user has the necessary permissions to view and edit purchase orders and service orders.

    By following these steps, you should be able to identify and resolve the issue causing the CRM_SERVICE_COSTING101 error message in SAP.

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