How To Fix CRM_SERV_CONT013 - Only Service Contract or Provider Contract can be added to Change Quote

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SERV_CONT - Services for Service Contracts

• Message number: 013

• Message text: Only Service Contract or Provider Contract can be added to Change Quote

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SERV_CONT013 - Only Service Contract or Provider Contract can be added to Change Quote ?

  The SAP error message CRM_SERV_CONT013 indicates that the system is enforcing a restriction on the types of contracts that can be added to a change quote. Specifically, it states that only service contracts or provider contracts are allowed to be included in the change quote. This error typically arises in the context of SAP Customer Relationship Management (CRM) when users attempt to add a contract that does not meet these criteria.
  Cause:
  
  Incorrect Contract Type: The contract you are trying to add to the change quote is not a service contract or provider contract. It could be a different type of contract, such as a sales contract or a different category that is not permitted in this context.
  Configuration Issues: There may be configuration settings in the SAP system that restrict the types of contracts that can be associated with change quotes.
  Data Entry Error: There might be a mistake in the data entry process, where the wrong contract is selected or referenced.
  
  Solution:
  
  Verify Contract Type: Check the type of contract you are trying to add. Ensure that it is indeed a service contract or provider contract. You can do this by reviewing the contract details in the system.
  Use Correct Contract: If the contract is not of the correct type, you will need to select a valid service contract or provider contract to add to the change quote.
  Review Configuration: If you believe the contract should be valid, consult with your SAP administrator or technical team to review the configuration settings related to contracts and change quotes. They may need to adjust the settings to allow for the desired contract types.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as sometimes issues can arise from outdated software.
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on the specific requirements for contracts in change quotes.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or additional guidance related to this error message. SAP Notes often provide solutions or workarounds for specific error messages.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to service contracts and change quotes, such as CRMD_ORDER for managing orders and contracts.
  User Roles and Permissions: Ensure that the user has the necessary permissions to access and modify contracts and change quotes in the system.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support or your internal IT support team for further assistance.