How To Fix CRM_SCHEDLIN_I309 - Note the delivery unit: &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SCHEDLIN_I - Item schedule lines

• Message number: 309

• Message text: Note the delivery unit: &1 &2

What causes this issue?

A delivery unit of &V1& &V2& is provided for the material. If you
deviate from this, you may have to break into a package.

How to fix this error?

Check the quantity.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SCHEDLIN_I309 - Note the delivery unit: &1 &2 ?

  The SAP error message CRM_SCHEDLIN_I309 typically relates to issues with scheduling lines in the SAP Customer Relationship Management (CRM) module. This error indicates that there is a problem with the delivery unit specified in the scheduling line, which can affect the processing of sales orders, deliveries, or other related documents.
  Cause:
  The error message can be triggered by several factors, including:
  
  Incorrect Delivery Unit: The delivery unit specified in the scheduling line may not be valid or may not exist in the system.
  Configuration Issues: There may be configuration issues in the system related to the delivery unit or the scheduling line settings.
  Master Data Issues: The material master or customer master data may not be set up correctly, leading to inconsistencies in the delivery unit.
  Missing Authorizations: The user may not have the necessary authorizations to access or modify the delivery unit.
  
  Solution:
  To resolve the CRM_SCHEDLIN_I309 error, you can take the following steps:
  
  
  Check Delivery Unit: Verify that the delivery unit specified in the error message is correct and exists in the system. You can do this by checking the relevant master data (e.g., material master, customer master).
  
  
  Review Configuration: Ensure that the configuration settings for delivery units and scheduling lines are correctly set up in the system. This may involve checking the customizing settings in SPRO.
  
  
  Validate Master Data: Check the material and customer master data for any inconsistencies or missing information that could lead to this error. Ensure that all necessary fields are filled out correctly.
  
  
  User Authorizations: Confirm that the user encountering the error has the necessary authorizations to access and modify the delivery unit. You may need to consult with your SAP security team to review and adjust user roles if necessary.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error message. SAP Notes often provide additional insights or patches that can resolve known issues.
  
  
  Debugging: If the issue persists, consider enabling debugging to trace the exact point of failure in the code. This may require assistance from a technical consultant or developer.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), or VA03 (Display Sales Order) to investigate the scheduling lines and delivery units.
  SAP Support: If you are unable to resolve the issue, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any steps you have already taken to troubleshoot the issue.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRM_SCHEDLIN_I309 error message.