How To Fix CRM_SCHEDLIN321 - Goods movement does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SCHEDLIN - Schedule Lines

• Message number: 321

• Message text: Goods movement does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SCHEDLIN321 - Goods movement does not exist ?

  The SAP error message CRM_SCHEDLIN321: Goods movement does not exist typically occurs in the context of logistics and supply chain management within the SAP Customer Relationship Management (CRM) module. This error indicates that the system is unable to find a corresponding goods movement record for the operation you are trying to perform, which can hinder processes such as order fulfillment, delivery, or inventory management.
  Causes:
  
  Missing Goods Movement Record: The most common cause is that the goods movement has not been created or recorded in the system.
  Incorrect Document Reference: The document or transaction you are trying to process may not be linked to a valid goods movement.
  Data Synchronization Issues: If you are using both SAP CRM and SAP ERP, there may be synchronization issues between the two systems, leading to missing data.
  Incorrect Configuration: There may be configuration issues in the system that prevent the proper creation or recognition of goods movements.
  Authorization Issues: Sometimes, the user may not have the necessary permissions to view or create goods movements.
  
  Solutions:
  
  Check Goods Movement Records: Verify if the goods movement has been created for the relevant transaction. You can do this by checking the relevant transaction codes (e.g., MB03 for displaying material documents).
  Create Missing Goods Movement: If the goods movement does not exist, you may need to create it manually using the appropriate transaction (e.g., MIGO for goods movements).
  Review Document References: Ensure that the document you are working with is correctly linked to the goods movement. Check for any discrepancies in the document numbers or references.
  Data Synchronization: If you are using both SAP CRM and SAP ERP, ensure that the data is synchronized properly. You may need to run synchronization jobs or check for any errors in the middleware.
  Check Configuration Settings: Review the configuration settings related to goods movements in your SAP system. Ensure that all necessary settings are correctly configured.
  User Authorizations: Verify that the user has the necessary authorizations to access and create goods movements. You may need to consult with your SAP security team.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MIGO (Goods Movement), MB03 (Display Material Document), and CRM order management transactions.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes for known problems.
  Documentation: Review SAP documentation related to goods movements and logistics processes to ensure you understand the workflow and requirements.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.