How To Fix CRM_SCHEDLIN311 - Enter calculation type


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SCHEDLIN - Schedule Lines

  • Message number: 311

  • Message text: Enter calculation type

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SCHEDLIN311 - Enter calculation type ?

    The SAP error message CRM_SCHEDLIN311 typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue related to scheduling lines in a sales order or similar document. The error message indicates that a calculation type needs to be entered, which is essential for determining how the system should calculate certain values related to the scheduling line.

    Cause:

    The error can arise due to several reasons:

    1. Missing Calculation Type: The calculation type field is not filled in the scheduling line, which is required for the system to perform calculations related to quantities, dates, or other relevant parameters.
    2. Configuration Issues: There may be issues with the configuration settings in the CRM system that define how scheduling lines should behave.
    3. Data Entry Errors: Users may have inadvertently skipped entering the calculation type when creating or modifying a scheduling line.

    Solution:

    To resolve the error, you can take the following steps:

    1. Enter Calculation Type:

      • Navigate to the scheduling line in the relevant transaction (e.g., sales order).
      • Locate the field for the calculation type and enter the appropriate value. This value typically corresponds to how the system should calculate quantities or dates for the scheduling line.
    2. Check Configuration:

      • If you have access to configuration settings, check the settings related to scheduling lines in the CRM system. Ensure that the calculation types are properly defined and that there are no missing entries.
      • You may need to consult with your SAP Basis or configuration team to verify that the settings align with your business processes.
    3. Review User Input:

      • Ensure that users are trained to fill in all required fields when creating or modifying scheduling lines. This can help prevent similar errors in the future.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for specific details on the calculation types relevant to your business processes. This can provide guidance on what values are acceptable.
    5. Debugging:

      • If the issue persists, consider using transaction codes like SE80 or SE37 to debug the program or function module that is generating the error. This may require technical expertise.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, VA01 (Create Sales Order), or VA02 (Change Sales Order) where scheduling lines are commonly used.
    • SAP Notes: Check SAP Notes for any known issues or patches related to the error message CRM_SCHEDLIN311.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to resolve the error and ensure that scheduling lines are processed correctly in your SAP CRM system.

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