How To Fix CRM_SCHEDLIN310 - Requested delivery time outside goods receiving hours: &1 - &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SCHEDLIN - Schedule Lines

• Message number: 310

• Message text: Requested delivery time outside goods receiving hours: &1 - &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SCHEDLIN310 - Requested delivery time outside goods receiving hours: &1 - &2 ?

  The SAP error message CRM_SCHEDLIN310 indicates that the requested delivery time falls outside the defined goods receiving hours. This typically occurs in scenarios where the system is trying to schedule a delivery or a service that cannot be accommodated within the specified time frame for receiving goods.
  Cause:
  
  Goods Receiving Hours Configuration: The goods receiving hours for the relevant plant or storage location may not include the requested delivery time.
  Incorrect Delivery Time: The delivery time entered in the order or scheduling request may be incorrect or unrealistic.
  Time Zone Issues: There may be discrepancies in time zones if the system is set up to handle multiple time zones.
  Holidays or Non-Working Days: The requested delivery time may coincide with a holiday or a non-working day when goods cannot be received.
  
  Solution:
  
  
  Check Goods Receiving Hours:
  
  Navigate to the configuration settings for the relevant plant/storage location in SAP.
  Verify the defined goods receiving hours and ensure they cover the requested delivery time.
  Adjust the receiving hours if necessary to accommodate the delivery.
  
  
  
  Adjust Delivery Time:
  
  Review the delivery time specified in the order or scheduling request.
  Modify the delivery time to fall within the defined goods receiving hours.
  
  
  
  Review Time Zone Settings:
  
  Ensure that the time zone settings in the system are correctly configured.
  Check if the delivery time is being interpreted correctly based on the time zone.
  
  
  
  Check for Holidays:
  
  Review the calendar settings in SAP to ensure that the requested delivery date does not fall on a holiday or non-working day.
  If it does, adjust the delivery date accordingly.
  
  
  
  Consult with Logistics or Warehouse Management:
  
  If the issue persists, consult with the logistics or warehouse management team to understand any specific constraints or requirements related to goods receiving.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access configuration settings or VL01N for creating deliveries.
  Documentation: Refer to SAP Help documentation for detailed information on configuring goods receiving hours and scheduling deliveries.
  User Exits or BAdIs: If custom logic is implemented, check for any user exits or BAdIs that might affect delivery scheduling.
  
  By following these steps, you should be able to resolve the error and ensure that the requested delivery time aligns with the goods receiving hours.