How To Fix CRM_SCHEDLIN309 - Factory calendar &1 could not be found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SCHEDLIN - Schedule Lines

• Message number: 309

• Message text: Factory calendar &1 could not be found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SCHEDLIN309 - Factory calendar &1 could not be found ?

  The SAP error message CRM_SCHEDLIN309 indicates that the system could not find the specified factory calendar. This error typically occurs in the context of scheduling or planning activities within the SAP Customer Relationship Management (CRM) module, particularly when dealing with scheduling lines or production planning.
  Cause:
  
  Missing Factory Calendar: The factory calendar specified in the scheduling line or configuration does not exist in the system.
  Incorrect Configuration: The factory calendar may not be correctly assigned to the relevant organizational unit or may not be activated.
  Data Entry Error: There may be a typographical error in the factory calendar ID being referenced.
  Transport Issues: If the factory calendar was recently transported from another system, it may not have been properly imported or activated.
  
  Solution:
  
  
  Check Factory Calendar:
  
  Go to transaction code SCAL (Maintain Factory Calendar) and verify if the factory calendar with the specified ID exists.
  If it does not exist, you may need to create it or correct the reference in your scheduling line.
  
  
  
  Assign Factory Calendar:
  
  Ensure that the factory calendar is assigned to the relevant organizational units (e.g., plant, sales organization).
  You can check this in the configuration settings under SPRO > Enterprise Structure > Definition > Logistics - General > Define Factory Calendar.
  
  
  
  Correct Data Entry:
  
  Review the input data for any typographical errors in the factory calendar ID.
  Ensure that the correct factory calendar is being referenced in the scheduling line.
  
  
  
  Transport and Activation:
  
  If the factory calendar was recently transported, ensure that it has been activated in the target system.
  Check for any transport logs or errors that may indicate issues during the transport process.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for additional context on factory calendars and their configuration.
  
  
  
  Related Information:
  
  Factory Calendar: A factory calendar defines the working days and non-working days for a specific plant or organizational unit. It is crucial for scheduling and planning processes.
  Transaction Codes:
  
  SCAL: To maintain factory calendars.
  SPRO: To access the configuration settings for enterprise structure and factory calendars.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation, as they may have access to logs and additional tools to diagnose the problem.