How To Fix CRM_SALES_UI002 - Error in data collection for screen &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SALES_UI - Output for Sales User Interface

• Message number: 002

• Message text: Error in data collection for screen &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SALES_UI002 - Error in data collection for screen &1 ?

  The SAP error message CRM_SALES_UI002, which indicates "Error in data collection for screen &1," typically occurs in the SAP CRM (Customer Relationship Management) environment when there is an issue with data retrieval for a specific screen or transaction. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the underlying business logic.
  Causes:
  
  Data Inconsistencies: There may be missing or inconsistent data in the database that the screen is trying to access.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to data retrieval problems.
  Authorization Issues: The user may not have the necessary authorizations to access certain data.
  Custom Code Errors: If there are custom enhancements or modifications in the CRM system, they may be causing the error.
  System Performance: Performance issues or timeouts during data retrieval can also trigger this error.
  
  Solutions:
  
  Check Data Consistency: Verify the data in the relevant tables to ensure that all required data is present and consistent.
  Review Configuration: Check the configuration settings related to the CRM application and ensure they are set up correctly.
  Authorization Check: Ensure that the user has the necessary authorizations to access the data required for the screen.
  Debugging: If custom code is involved, use the debugger to trace the execution and identify where the error occurs.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context.
  Performance Monitoring: Monitor system performance to identify any bottlenecks or issues that may be affecting data retrieval.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  Transaction Codes: Use transaction codes like SE80 (Object Navigator) or SE37 (Function Module) to analyze the related programs or function modules.
  Community Forums: Check SAP Community forums or other online resources for similar issues reported by other users and their solutions.
  Documentation: Review the official SAP documentation for CRM to understand the expected behavior of the screens and data retrieval processes.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation and resolution.