How To Fix CRM_SALES_MASS010 - &1 sales items were successfully processed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SALES_MASS - Messages for Sales Order Mass Change

  • Message number: 010

  • Message text: &1 sales items were successfully processed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SALES_MASS010 - &1 sales items were successfully processed ?

    The SAP error message CRM_SALES_MASS010 typically indicates that there was an issue during the processing of sales items in a mass processing transaction within the SAP CRM system. The message usually states that a certain number of sales items were successfully processed, but it may also imply that some items encountered errors or were not processed correctly.

    Cause:

    1. Data Issues: There may be inconsistencies or missing data in the sales order items that are being processed. This could include missing mandatory fields, incorrect data formats, or invalid references.
    2. Configuration Issues: The system configuration may not be set up correctly for the specific sales process or item type.
    3. Authorization Issues: The user executing the mass processing may not have the necessary authorizations to process certain sales items.
    4. System Performance: If the system is under heavy load, it may not be able to process all items in a timely manner, leading to partial success.
    5. Business Logic Errors: There may be specific business rules or validations that are preventing certain items from being processed.

    Solution:

    1. Check Logs: Review the application logs or error logs to identify which specific items failed and why. This can provide insight into the underlying issues.
    2. Data Validation: Ensure that all sales order items have the required data and that it is in the correct format. Correct any inconsistencies or missing information.
    3. Configuration Review: Verify that the system configuration is appropriate for the sales items being processed. This may involve checking settings in the CRM or related modules.
    4. Authorization Check: Ensure that the user has the necessary permissions to process all the sales items. If not, adjust the user roles or permissions accordingly.
    5. Retry Processing: After addressing any identified issues, attempt to reprocess the sales items. You may want to do this in smaller batches to isolate any remaining issues.
    6. Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or known issues.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in monitoring or processing sales orders, such as CRM_ORDER, CRM_MASS_PROCESSING, etc.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.

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