How To Fix CRM_SALES802 - Error, no data transfer from BAdI method CRM_SALES_MERGE

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SALES - Output for Sales Set

• Message number: 802

• Message text: Error, no data transfer from BAdI method CRM_SALES_MERGE

What causes this issue?

In the BAdI method CRM_SALES_MERGE, the system issued the error message
error_occurred.

System Response

The error is saved in the application log.
The data is not copied from the changing parameter.

How to fix this error?

Remove the cause of the error.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SALES802 - Error, no data transfer from BAdI method CRM_SALES_MERGE ?

  The SAP error message CRM_SALES802 indicates that there is an issue with data transfer in the context of the BAdI (Business Add-In) method CRM_SALES_MERGE. This error typically arises when the system is unable to retrieve or process the necessary data during the merging of sales documents or transactions in the SAP CRM system.
  Cause:
  
  Implementation Issues: The BAdI method may not be properly implemented or activated. If the implementation is missing or incomplete, the system will not be able to execute the required logic for data transfer.
  Data Availability: There may be no data available for the specific sales documents or transactions being processed. This could be due to incorrect selection criteria or missing entries in the database.
  Configuration Errors: Incorrect configuration settings in the CRM system can lead to issues with data transfer. This includes settings related to sales document types, status profiles, or other related configurations.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to access the data required for the BAdI method.
  
  Solution:
  
  Check BAdI Implementation: Verify that the BAdI CRM_SALES_MERGE is correctly implemented and activated. You can do this by navigating to the BAdI implementation in transaction SE19 or SE80.
  Review Data: Ensure that the data you are trying to merge is available and meets the selection criteria. Check the relevant sales documents to confirm that they exist and are in the correct status for merging.
  Configuration Review: Review the configuration settings related to sales documents in the CRM system. Ensure that all necessary settings are correctly defined and that there are no inconsistencies.
  Authorization Check: Confirm that the user has the necessary authorizations to perform the operation. You can check this in transaction SU53 or by consulting with your security team.
  Debugging: If the issue persists, consider debugging the BAdI method to identify where the data transfer is failing. This may require technical expertise in ABAP programming.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance. You can search for notes related to CRM_SALES802 in the SAP Support Portal.
  Documentation: Review the official SAP documentation for the BAdI CRM_SALES_MERGE to understand its intended functionality and any prerequisites for its use.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues. They may provide insights or solutions based on their experiences.
  
  By following these steps, you should be able to diagnose and resolve the CRM_SALES802 error effectively.