How To Fix CRM_SALES421 - ATP search string &1 not found

CRM_SALES421 - Overview

• Message type: E = Error

• Message class: CRM_SALES - Output for Sales Set

• Message number: 421

• Message text: ATP search string &1 not found

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SALES421 - ATP search string &1 not found ?

  The SAP error message CRM_SALES421 indicates that the Available-to-Promise (ATP) search string specified in the system could not be found. This error typically occurs in the context of sales order processing or when checking product availability in the SAP Customer Relationship Management (CRM) module.
  
  Cause:
  
  Missing ATP Search String: The ATP search string that is being referenced does not exist in the system. This could be due to a configuration issue or a missing entry in the relevant tables.
  Incorrect Configuration: The configuration for ATP checks may not be set up correctly, leading to the system being unable to find the necessary search string.
  Data Inconsistency: There may be inconsistencies in the master data or transaction data that prevent the ATP search from functioning correctly.
  Authorization Issues: The user may not have the necessary authorizations to access the ATP search strings.
  
  
  Solution:
  
  
  Check ATP Search String Configuration:
  
  Go to the configuration settings in SAP and verify that the