How To Fix CRM_SALES419 - No reasons for rejection are maintained in language '&1'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SALES - Output for Sales Set

  • Message number: 419

  • Message text: No reasons for rejection are maintained in language '&1'

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SALES419 - No reasons for rejection are maintained in language '&1' ?

    The SAP error message CRM_SALES419 indicates that there are no reasons for rejection maintained in the specified language (denoted by &1). This error typically occurs in the context of sales order processing or when trying to reject a sales document in the SAP CRM system.

    Cause:

    1. Missing Configuration: The primary cause of this error is that the system does not have any reasons for rejection defined in the specified language. This can happen if the configuration for rejection reasons has not been completed for that particular language.
    2. Language Settings: The language settings in the user profile or the document being processed may not match the languages for which rejection reasons are defined.
    3. Data Maintenance: The reasons for rejection may not have been maintained or may have been deleted inadvertently.

    Solution:

    To resolve this error, you can follow these steps:

    1. Check Language Settings:

      • Verify the language settings in your user profile. Ensure that the language you are using matches the language for which rejection reasons are defined.
    2. Maintain Rejection Reasons:

      • Go to the configuration settings in SAP to maintain the reasons for rejection.
      • Use transaction code SPRO to access the configuration menu.
      • Navigate to Customer Relationship Management > Sales Order Management > Define Reasons for Rejection.
      • Ensure that reasons for rejection are defined for the required language. If not, add the necessary entries.
    3. Check Existing Entries:

      • Use transaction code SE11 (Data Dictionary) or SE16 (Data Browser) to check the table where rejection reasons are stored (usually CRMD_ORDER or a related table).
      • Look for existing entries and ensure they are correctly maintained for the desired language.
    4. Testing:

      • After maintaining the rejection reasons, test the process again to see if the error persists.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SE11 for data dictionary, and SE16 for data browsing.
    • Documentation: Refer to SAP Help documentation for detailed steps on maintaining rejection reasons and understanding the CRM sales order process.
    • User Roles: Ensure that you have the necessary authorizations to make changes in the configuration settings.

    By following these steps, you should be able to resolve the CRM_SALES419 error and maintain the necessary reasons for rejection in the desired language.

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