Message type: E = Error
Message class: CRM_SALES - Output for Sales Set
Message number: 500
Message text: No sold-to party exists; cannot check sold-to party profile &1
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CRM_SALES500
- No sold-to party exists; cannot check sold-to party profile &1 ?The SAP error message CRM_SALES500 indicates that there is no sold-to party (customer) associated with the transaction you are trying to process. This error typically occurs in the context of sales order processing or when creating a sales document in SAP CRM (Customer Relationship Management).
Cause: Missing Sold-to Party: The most common cause is that the sold-to party (customer) has not been specified in the sales document. Incorrect Customer Data: The customer data may be incomplete or incorrect, leading to the system not recognizing the sold-to party. Customer Not Active: The sold-to party may not be active in the system, or it may have been marked as inactive. Profile Issues: The sold-to party profile may not be set up correctly, or the necessary authorizations may be missing. Data Synchronization Issues: If the system is integrated with other systems (like ERP), there may be synchronization issues leading to missing or outdated customer data.
Solution: Check Sold-to Party: Ensure that
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