How To Fix CRM_SALES310 - A catalog variant with GUID &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SALES - Output for Sales Set

  • Message number: 310

  • Message text: A catalog variant with GUID &1 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SALES310 - A catalog variant with GUID &1 does not exist ?

    The SAP error message CRM_SALES310 indicates that a catalog variant with the specified GUID does not exist in the system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to access or manipulate a catalog variant that the system cannot find.

    Causes:

    1. Non-Existent GUID: The GUID (Globally Unique Identifier) provided does not correspond to any existing catalog variant in the database.
    2. Data Deletion: The catalog variant may have been deleted or not created properly.
    3. Transport Issues: If the catalog variant was transported from another system, there may have been issues during the transport process.
    4. Authorization Issues: The user may not have the necessary authorizations to access the catalog variant.
    5. Configuration Issues: There may be configuration issues in the CRM system that prevent the catalog variant from being recognized.

    Solutions:

    1. Verify the GUID: Check the GUID provided in the error message to ensure it is correct. You can do this by searching for the catalog variant in the relevant transaction (e.g., using transaction CRMD_ORDER or similar).
    2. Check for Deletion: If the catalog variant was deleted, you may need to recreate it or restore it from a backup if available.
    3. Transport Check: If the catalog variant was supposed to be transported from another system, verify that the transport was successful and that the variant exists in the target system.
    4. Authorization Check: Ensure that the user has the necessary authorizations to access the catalog variant. You may need to consult with your SAP security team.
    5. Consult Documentation: Review SAP documentation or notes related to catalog variants and the specific error message for any additional troubleshooting steps.
    6. System Logs: Check system logs (transaction SLG1) for any related error messages that might provide more context about the issue.
    7. Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or SE11 (for data dictionary) to investigate the catalog variant.
    • SAP Notes: Search for SAP Notes related to CRM_SALES310 for any known issues or patches that may address the problem.
    • Documentation: Review the SAP Help Portal for documentation on catalog variants and their management within SAP CRM.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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