How To Fix CRM_SALES307 - Product &1 is not in the entered catalog/variant


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_SALES - Output for Sales Set

  • Message number: 307

  • Message text: Product &1 is not in the entered catalog/variant

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_SALES307 - Product &1 is not in the entered catalog/variant ?

    The SAP error message CRM_SALES307 indicates that a product (identified by &1) is not found in the catalog or variant that has been entered in the system. This error typically occurs in the context of sales order processing or when trying to add products to a sales document in SAP CRM.

    Cause:

    1. Product Not Assigned: The product may not be assigned to the specific catalog or variant you are trying to use.
    2. Catalog/Variant Configuration: The catalog or variant may not be properly configured to include the product.
    3. Incorrect Catalog/Variant Selection: The user may have selected the wrong catalog or variant that does not include the product.
    4. Product Status: The product may be inactive or not available for sales in the current context.
    5. Authorization Issues: The user may not have the necessary authorizations to access the product in the specified catalog.

    Solution:

    1. Check Product Assignment:

      • Verify that the product is correctly assigned to the catalog or variant you are using. You can do this by checking the product master data in the SAP system.
    2. Review Catalog/Variant Configuration:

      • Ensure that the catalog or variant is configured to include the product. This may involve checking the settings in the CRM system or the relevant customizing settings.
    3. Select the Correct Catalog/Variant:

      • Double-check that you have selected the correct catalog or variant that should contain the product. If necessary, switch to a different catalog or variant that includes the product.
    4. Check Product Status:

      • Ensure that the product is active and available for sales. You can check the product status in the product master data.
    5. Authorization Check:

      • Verify that you have the necessary authorizations to access the product in the specified catalog. If you suspect authorization issues, consult with your system administrator.
    6. Consult Documentation:

      • If the issue persists, refer to SAP documentation or consult with your SAP support team for further assistance.

    Related Information:

    • Transaction Codes: You may use transaction codes like CRMD_ORDER to view sales orders or MM03 to check product master data.
    • SAP Notes: Check for any relevant SAP Notes that might address known issues related to this error message.
    • Customization Settings: Review the customizing settings for product catalogs and variants in the SAP CRM system.

    By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.

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