How To Fix CRM_SALES306 - The catalog variant &1 is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_SALES - Output for Sales Set

• Message number: 306

• Message text: The catalog variant &1 is not available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_SALES306 - The catalog variant &1 is not available ?

  The SAP error message CRM_SALES306 indicates that the catalog variant specified (denoted by &1) is not available in the system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to access or utilize a catalog variant that does not exist or is not properly configured.
  Causes:
  
  Non-Existent Catalog Variant: The specified catalog variant may not have been created or may have been deleted.
  Incorrect Configuration: The catalog variant may not be correctly configured in the system, leading to its unavailability.
  Authorization Issues: The user may not have the necessary permissions to access the catalog variant.
  Data Inconsistency: There may be inconsistencies in the data or configuration that prevent the catalog variant from being recognized.
  Transport Issues: If the catalog variant was recently transported from another system, it may not have been properly imported.
  
  Solutions:
  
  Check Catalog Variant: Verify that the catalog variant exists in the system. You can do this by navigating to the relevant transaction or configuration area where catalog variants are managed.
  Create or Restore Catalog Variant: If the catalog variant does not exist, you may need to create it or restore it from a backup if it was deleted.
  Review Configuration: Ensure that the catalog variant is properly configured. Check the settings and parameters associated with the variant.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the catalog variant. You may need to consult with your SAP security team.
  Data Consistency Check: Run consistency checks or reports to identify any data issues that may be causing the error.
  Transport Validation: If the issue arose after a transport, validate that the transport was successful and that all necessary objects were included.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or others related to CRM to investigate the issue further.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to SAP documentation for CRM catalog management to understand how catalog variants are structured and managed.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.