How To Fix CRM_ROUTING_GROUP605 - &1 routing group(s) of &2 selected routing group(s) were transfered

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ROUTING_GROUP -

• Message number: 605

• Message text: &1 routing group(s) of &2 selected routing group(s) were transfered

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ROUTING_GROUP605 - &1 routing group(s) of &2 selected routing group(s) were transfered ?

  The SAP error message CRM_ROUTING_GROUP605 typically indicates an issue related to the routing groups in the SAP Customer Relationship Management (CRM) system. This error message suggests that there is a problem with the selection or transfer of routing groups during a process, such as when trying to assign or manage routing groups for service orders, activities, or other CRM-related tasks.
  Cause:
  
  Incorrect Configuration: The routing groups may not be properly configured in the system. This could be due to missing or incorrect entries in the routing group settings.
  Data Inconsistency: There may be inconsistencies in the data related to the routing groups, such as missing dependencies or incorrect relationships between routing groups and other entities.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the selected routing groups.
  System Errors: There could be temporary system issues or bugs that are causing the error to occur.
  
  Solution:
  
  
  Check Configuration: Review the configuration of the routing groups in the SAP system. Ensure that all necessary routing groups are defined and correctly set up.
  
  Navigate to the relevant configuration settings in the SAP CRM system and verify the routing group definitions.
  
  
  
  Data Validation: Validate the data associated with the routing groups. Check for any inconsistencies or missing entries that could be causing the error.
  
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to check the details of the orders or activities related to the routing groups.
  
  
  
  Authorization Check: Ensure that the user has the appropriate authorizations to perform the actions related to routing groups.
  
  Check the user roles and authorizations in the SAP system to confirm that they have the necessary permissions.
  
  
  
  System Logs: Check the system logs for any additional error messages or warnings that could provide more context about the issue.
  
  Use transaction code SLG1 to view application logs and identify any related errors.
  
  
  
  Consult Documentation: Refer to SAP documentation or notes related to CRM routing groups for any specific guidance or known issues.
  
  You can search the SAP Support Portal for notes related to CRM_ROUTING_GROUP605.
  
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant context to help them diagnose the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SPRO for configuration.
  SAP Notes: Regularly check for SAP Notes that may address specific issues related to routing groups or CRM functionalities.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.