How To Fix CRM_RPL_GW_ADA002 - Enter an RFC destination for a WFM site

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_RPL_GW_ADA - Messages from WFM GW

• Message number: 002

• Message text: Enter an RFC destination for a WFM site

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The attributes for the WFM site are not filled correctly.

How to fix this error?

You have to enter a valid RFC destination for the system, where your
WFM Core system is running.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_RPL_GW_ADA002 - Enter an RFC destination for a WFM site ?

  The SAP error message CRM_RPL_GW_ADA002 indicates that there is a missing or incorrectly configured RFC (Remote Function Call) destination for a Work Force Management (WFM) site in the SAP system. This error typically arises when the system is trying to access a service or function that requires a connection to another SAP system or service, but the necessary RFC destination has not been defined.
  Cause:
  
  Missing RFC Destination: The RFC destination for the WFM site has not been created in the SAP system.
  Incorrect Configuration: The existing RFC destination may be incorrectly configured, leading to connection issues.
  Authorization Issues: The user may not have the necessary authorizations to access the RFC destination.
  Network Issues: There may be network connectivity issues preventing access to the specified RFC destination.
  
  Solution:
  
  
  Create or Configure RFC Destination:
  
  Go to transaction SM59 in the SAP GUI.
  Check if the required RFC destination for the WFM site exists. If it does not, create a new RFC destination.
  If it exists, verify its configuration:
  
  Ensure the target system is correctly specified.
  Check the connection type (e.g., TCP/IP).
  Test the connection to ensure it is working properly.
  
  
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the RFC destination. This may involve checking roles and profiles assigned to the user.
  
  
  
  Network Configuration:
  
  Verify that there are no network issues preventing the connection to the RFC destination. This may involve checking firewalls, network routes, and other connectivity settings.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific WFM site and RFC configuration for any additional requirements or troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  RFC Destinations: These are used in SAP to define how to connect to other SAP systems or external systems. They can be configured as either "ABAP Connections" or "TCP/IP Connections."
  Transaction Codes:
  
  SM59: To manage RFC destinations.
  SU01: To manage user authorizations.
  SICF: To check and manage HTTP services, which may be relevant if the WFM site uses web services.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to RFC destinations and WFM configurations.
  
  By following these steps, you should be able to resolve the error message CRM_RPL_GW_ADA002 and ensure proper connectivity for your WFM site.