How To Fix CRM_ROUTING_GROUP214 - Attribute &: Interval is not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ROUTING_GROUP -

• Message number: 214

• Message text: Attribute &: Interval is not permitted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ROUTING_GROUP214 - Attribute &: Interval is not permitted ?

  The SAP error message "CRM_ROUTING_GROUP214 Attribute &: Interval is not permitted" typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue with the configuration of routing groups or attributes related to the routing of service requests or activities.
  
  Cause:
  
  Invalid Attribute Configuration: The error usually indicates that an attribute is being used in a way that is not allowed. For example, an interval might be specified for an attribute that does not support it.
  Data Inconsistency: There may be inconsistencies in the data being processed, such as incorrect or missing values for required fields.
  Custom Development: If there are custom enhancements or modifications in the CRM system, they might be causing the error due to incorrect logic or handling of attributes.
  
  
  Solution:
  
  Check Attribute Settings: Review the configuration of the routing group and the attributes being used. Ensure that the attributes are correctly defined and that intervals are only applied