How To Fix CRM_ROUTING_GROUP213 - Profile & created


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_ROUTING_GROUP -

  • Message number: 213

  • Message text: Profile & created

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_ROUTING_GROUP213 - Profile & created ?

    The SAP error message "CRM_ROUTING_GROUP213 Profile & created" typically relates to issues in the CRM (Customer Relationship Management) module, specifically concerning routing profiles. This error can occur when there is a problem with the configuration or creation of routing profiles in the system.

    Cause:

    1. Profile Creation Issues: The error may indicate that a routing profile was created but not properly configured or is missing required parameters.
    2. Authorization Issues: The user may not have the necessary authorizations to create or modify routing profiles.
    3. Data Inconsistencies: There may be inconsistencies in the data being used to create the routing profile, such as missing or incorrect entries in related tables.
    4. System Configuration: The system may not be configured correctly to handle the routing profiles, leading to errors during creation.

    Solution:

    1. Check Profile Configuration: Review the configuration of the routing profile to ensure all required fields and parameters are correctly set. You can do this in the SAP CRM customizing settings.
    2. Authorization Check: Ensure that the user has the necessary authorizations to create and manage routing profiles. This can be checked in the user roles and authorizations.
    3. Data Validation: Validate the data being used for the routing profile creation. Ensure that all necessary data is present and correctly formatted.
    4. Review Logs: Check the system logs (transaction SLG1) for more detailed error messages that may provide additional context on what went wrong during the profile creation.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on routing profiles and their configuration.
    6. SAP Notes: Check for any relevant SAP Notes that may address known issues or bugs related to routing profiles.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to manage and view CRM orders and their associated routing profiles.
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it appears to be a bug or a more complex configuration issue.

    By following these steps, you should be able to diagnose and resolve the error related to the CRM routing profile.

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