How To Fix CRM_ROUTING_GROUP100 - No RFC destination was maintained for the HR system

CRM_ROUTING_GROUP100 - Overview

• Message type: E = Error

• Message class: CRM_ROUTING_GROUP -

• Message number: 100

• Message text: No RFC destination was maintained for the HR system

What causes this issue?

No RFC destination is maintained for the HR system which can be used
for Business Routing.

System Response

All functions in Business Routing which need the HR system cannot
continue.

How to fix this error?

Customize / Maintain the RFC destination for the HR system.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

CRM_ROUTING_GROUP100 - Details

• The SAP error message "CRM_ROUTING_GROUP100 No RFC destination was maintained for the HR system" typically indicates that the system is unable to find a Remote Function Call (RFC) destination that is required to connect to the Human Resources (HR) system. This can occur in scenarios where the CRM system needs to communicate with the HR system for various functions, such as retrieving employee data or processing HR-related transactions.
  
  Cause:
  
  Missing RFC Destination: The most common cause of this error is that the RFC destination for the HR system has not been defined in the SAP system.
  Incorrect Configuration: The RFC destination may be incorrectly configured, leading to connection issues.
  Authorization Issues: The user or system may not have the necessary authorizations to access the RFC destination.
  Network Issues: There may be network connectivity issues preventing the CRM system from reaching the HR system.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Define RFC Destination:
  
  Go to transaction