How To Fix CRM_ROUTING_GROUP039 - First parameter can be set only once maximum number is specified

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ROUTING_GROUP -

• Message number: 039

• Message text: First parameter can be set only once maximum number is specified

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ROUTING_GROUP039 - First parameter can be set only once maximum number is specified ?

  The SAP error message CRM_ROUTING_GROUP039 typically indicates that there is an issue with the configuration of routing groups in the SAP CRM system. This error occurs when the first parameter of a routing group is being set more than once, which is not allowed when a maximum number is specified.
  Cause:
  
  Duplicate Parameter Setting: The error usually arises when the same parameter is being assigned multiple times within the routing group configuration.
  Incorrect Configuration: There may be a misconfiguration in the routing group settings, where the system expects a unique assignment for the first parameter.
  Data Entry Error: It could also be due to a data entry error where the same value is inadvertently entered multiple times.
  
  Solution:
  
  
  Review Routing Group Configuration:
  
  Go to the routing group configuration in the SAP CRM system.
  Check the parameters assigned to the routing group and ensure that the first parameter is set only once.
  
  
  
  Adjust Parameter Settings:
  
  If you find that the first parameter is set multiple times, remove the duplicates and ensure that each parameter is unique as per the system's requirements.
  
  
  
  Check Maximum Number Settings:
  
  Verify the maximum number settings for the routing group. Ensure that the configuration aligns with the expected input and that the first parameter is not exceeding its allowed limit.
  
  
  
  Testing:
  
  After making the necessary adjustments, test the routing group to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on configuring routing groups and parameters.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access and modify the routing group settings.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional insights.
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  
  By following these steps, you should be able to resolve the CRM_ROUTING_GROUP039 error and ensure proper configuration of your routing groups in SAP CRM.