How To Fix CRM_RETREQ_I011 - Entry with identical key already exists and is ignored

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_RETREQ_I - Messages Return Request Extension

• Message number: 011

• Message text: Entry with identical key already exists and is ignored

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_RETREQ_I011 - Entry with identical key already exists and is ignored ?

  The SAP error message CRM_RETREQ_I011 indicates that there is an attempt to create or process a record in the system that has a key which already exists. This typically occurs in the context of CRM (Customer Relationship Management) when dealing with return requests or similar transactions.
  
  Cause:
  The error is caused by the following scenarios:
  
  Duplicate Entries: The system is trying to insert a record that has the same key (e.g., a unique identifier like a document number or a combination of fields) as an existing record in the database.
  Data Import/Upload Issues: If you are importing data (e.g., through a batch job or data upload), the source data may contain duplicates.
  Concurrency Issues: Multiple processes may be trying to create the same record simultaneously, leading to conflicts.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check for Duplicates:
  
  Review the data you are trying to process and check if there are any duplicate entries. You