How To Fix CRM_R3_CONTRACTS012 - Item &1: Target quantity missing; is set to 1 in R/3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_R3_CONTRACTS - Messages for Distribution of Purchase Contracts to R/3

• Message number: 012

• Message text: Item &1: Target quantity missing; is set to 1 in R/3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_R3_CONTRACTS012 - Item &1: Target quantity missing; is set to 1 in R/3 ?

  The SAP error message CRM_R3_CONTRACTS012 indicates that there is a problem with the target quantity for an item in a contract. Specifically, the error states that the target quantity is missing and is set to 1 in the R/3 system. This typically occurs when there is a discrepancy between the CRM (Customer Relationship Management) system and the R/3 (ERP) system regarding the contract item details.
  Cause:
  
  Data Synchronization Issues: The target quantity may not have been properly synchronized between the CRM and R/3 systems.
  Configuration Issues: There may be configuration settings in the CRM or R/3 systems that are not aligned, leading to missing or incorrect data.
  Incomplete Data Entry: The target quantity may not have been entered or updated correctly in the CRM system before attempting to transfer the contract to R/3.
  Custom Logic or Enhancements: If there are custom developments or enhancements in the system, they may inadvertently cause issues with how quantities are handled.
  
  Solution:
  
  Check Data in CRM: Verify the contract item in the CRM system to ensure that the target quantity is correctly defined. If it is missing, enter the appropriate target quantity.
  Review Synchronization Settings: Ensure that the settings for data synchronization between CRM and R/3 are correctly configured. This may involve checking middleware settings if using SAP PI/PO or other integration tools.
  Update R/3: If the target quantity is set to 1 in R/3, you may need to update it to reflect the correct quantity based on the business requirements.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Check for Custom Logic: If there are custom developments, review the code to ensure that it is not interfering with the expected behavior of target quantities.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER in CRM to view and edit contract details, and VA02 in R/3 to check the sales order or contract.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or fixes related to this error.
  Testing: After making changes, perform tests to ensure that the issue is resolved and that the contract can be processed without errors.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further investigation.