How To Fix CRM_R3_CONTRACTS013 - Item &1: Order unit missing; is copied from R/3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_R3_CONTRACTS - Messages for Distribution of Purchase Contracts to R/3

• Message number: 013

• Message text: Item &1: Order unit missing; is copied from R/3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_R3_CONTRACTS013 - Item &1: Order unit missing; is copied from R/3 ?

  The SAP error message CRM_R3_CONTRACTS013 indicates that there is a missing order unit for an item in a contract that is being copied from R/3 (SAP ERP) to CRM (Customer Relationship Management). This error typically arises when the system attempts to transfer data from R/3 to CRM, but the required order unit for a specific item is not defined or is missing in the source system.
  Cause:
  
  Missing Order Unit: The most common cause is that the item in the R/3 system does not have an order unit defined. This could happen if the material master data is incomplete or not properly maintained.
  Data Inconsistency: There may be inconsistencies in the data between the R/3 and CRM systems, especially if the systems are not synchronized properly.
  Configuration Issues: There could be configuration issues in the R/3 system that prevent the order unit from being assigned correctly.
  
  Solution:
  
  
  Check Material Master Data:
  
  Go to the R/3 system and check the material master data for the item in question. Ensure that the order unit is defined correctly.
  You can use transaction code MM03 to display the material master and verify the order unit in the relevant views (e.g., Basic Data, Sales Org Data).
  
  
  
  Maintain Order Unit:
  
  If the order unit is missing, you will need to maintain it. You can do this using transaction code MM02 to update the material master data and add the necessary order unit.
  
  
  
  Data Synchronization:
  
  Ensure that the data between R/3 and CRM is synchronized. You may need to run data transfer programs or check the middleware settings to ensure that data is being transferred correctly.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the R/3 system related to sales and distribution (SD) and ensure that the order unit settings are correctly configured.
  
  
  
  Testing:
  
  After making the necessary changes, test the process again to see if the error persists. Try copying the contract again from R/3 to CRM.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  MM03 - Display Material Master
  MM02 - Change Material Master
  CRMD_ORDER - CRM Order Management
  
  
  Documentation: Refer to SAP Help documentation for more details on material master data and order unit settings.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  By following these steps, you should be able to resolve the CRM_R3_CONTRACTS013 error and ensure that the order unit is correctly defined for the items being copied from R/3 to CRM.