How To Fix CRM_QUOTATION019 - Validity period changed: Completely reprice service quotation items

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_QUOTATION - Quotation-related messages

• Message number: 019

• Message text: Validity period changed: Completely reprice service quotation items

<(>&<)>Short Text<(>&<)>
Validity period changed: Completely reprice service quotation items.
&Diagnosis&
You have edited a service quotation and changed the validity period. The
price defined for items contained in the service quotation might differ
in the new validity period. However, the system does not automatically
reprice service quotation items when you change the validity period.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

How to fix this error?

Choose Complete Reprice in the Price Details assignment block in the
item detail view for all items contained in the service quotation. This
ensures that the item prices are correct for the new validity period for
the service quotation.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_QUOTATION019 - Validity period changed: Completely reprice service quotation items ?

  The SAP error message CRM_QUOTATION019 indicates that the validity period of a service quotation has been changed, which necessitates a complete repricing of the quotation items. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there are changes to the validity dates of the quotation, affecting the pricing conditions associated with the items.
  Cause:
  
  Change in Validity Dates: The validity period of the quotation has been modified, which can happen if the user updates the start or end dates of the quotation.
  Pricing Conditions: The pricing conditions for the items in the quotation may be dependent on the validity period. If the validity period changes, the system requires a re-evaluation of the pricing conditions to ensure they are still applicable.
  Configuration Issues: There may be configuration settings in the pricing procedure that require a complete re-evaluation when certain fields are changed.
  
  Solution:
  
  
  Reprice the Quotation: To resolve the error, you need to reprice the service quotation items. This can typically be done by:
  
  Opening the quotation in the CRM system.
  Navigating to the pricing section.
  Triggering a re-evaluation of the pricing (often done by saving the quotation or using a specific function to reprice).
  
  
  
  Check Validity Dates: Ensure that the validity dates set for the quotation are correct and align with the pricing conditions. If the dates are not appropriate, adjust them accordingly.
  
  
  Review Pricing Conditions: Check the pricing conditions associated with the items in the quotation. Ensure that they are valid for the new validity period. If necessary, update or create new pricing conditions that align with the new dates.
  
  
  Consult Documentation: If the issue persists, refer to SAP documentation or consult with your SAP support team for specific guidance related to your system configuration.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context on handling pricing and validity periods in CRM.
  Transaction Codes: Familiarize yourself with transaction codes related to quotations and pricing in SAP CRM, such as CRMD_ORDER for managing quotations.
  User Training: Ensure that users are trained on how to manage validity periods and pricing conditions effectively to minimize the occurrence of this error in the future.
  
  By following these steps, you should be able to resolve the CRM_QUOTATION019 error and ensure that your service quotations are accurately repriced according to the updated validity periods.