How To Fix CRM_QM_NOTIF003 - CRM Claim completed when save performed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_QM_NOTIF - CRM Complaint <-> R/3 Quality Notification

• Message number: 003

• Message text: CRM Claim completed when save performed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_QM_NOTIF003 - CRM Claim completed when save performed ?

  The SAP error message CRM_QM_NOTIF003 typically indicates that there is an issue related to the completion of a CRM claim or notification when attempting to save it. This error can arise due to various reasons, including missing mandatory fields, incorrect status settings, or issues with the underlying data.
  Possible Causes:
  
  
  Mandatory Fields Missing: Certain fields required for completing the claim may not be filled out. This can include fields related to the claim details, customer information, or product information.
  
  
  Incorrect Status: The status of the claim or notification may not allow it to be completed. For example, if the claim is in a status that does not permit completion, this error may occur.
  
  
  Data Inconsistencies: There may be inconsistencies in the data entered, such as invalid entries or references to non-existent records.
  
  
  Authorization Issues: The user may not have the necessary permissions to complete the claim or notification.
  
  
  Custom Logic or Enhancements: If there are custom developments or enhancements in the system, they may interfere with the standard process and lead to this error.
  
  
  Solutions:
  
  
  Check Mandatory Fields: Review the claim or notification form to ensure all mandatory fields are filled out correctly. Look for any fields marked with an asterisk (*) or highlighted in red.
  
  
  Verify Status: Check the status of the claim. Ensure that it is in a state that allows for completion. You may need to change the status or resolve any issues preventing the status change.
  
  
  Data Validation: Validate the data entered in the claim. Ensure that all references (e.g., customer IDs, product IDs) are correct and exist in the system.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to complete the claim. If not, contact your system administrator to adjust the permissions.
  
  
  Check for Custom Logic: If there are custom enhancements or logic in place, review them to ensure they are not causing the issue. You may need to consult with your development team.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  Debugging: If you have access to debugging tools, you can analyze the process flow to identify where the error is occurring. This may require technical expertise.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM and QM modules for detailed information on notifications and claims.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support Tickets: If the issue persists and cannot be resolved internally, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.