How To Fix CRM_Q3096 - No long text exists with this key

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_Q3 - QM Master Data Messages: Catalogs

• Message number: 096

• Message text: No long text exists with this key

What causes this issue?

The system cannot find a long text for the given language. It cannot
create one either.

System Response

Long text processing was canceled.

How to fix this error?

Log on to the systrem in another language, or use the "Translation"
function.
To define another language in the system, contact your sytem
administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_Q3096 - No long text exists with this key ?

  The SAP error message CRM_Q3096 "No long text exists with this key" typically occurs when the system is trying to retrieve a long text associated with a specific key (such as a document, transaction, or object) but cannot find any corresponding long text entry in the database.
  Cause:
  
  Missing Long Text: The most common cause is that the long text has not been created for the specific key you are trying to access.
  Incorrect Key: The key you are using to retrieve the long text may be incorrect or does not exist in the system.
  Authorization Issues: There may be authorization issues preventing access to the long text.
  Data Inconsistency: There could be inconsistencies in the data or configuration that prevent the long text from being retrieved.
  
  Solution:
  
  Check Long Text Creation: Verify if the long text has been created for the specific key. You can do this by navigating to the relevant transaction or object and checking if the long text exists.
  Create Long Text: If the long text does not exist, you may need to create it. This can usually be done in the relevant transaction where the long text is supposed to be associated.
  Verify Key: Ensure that the key you are using is correct. Double-check the key for any typos or errors.
  Authorization Check: Make sure that you have the necessary authorizations to view the long text. You may need to contact your system administrator to check your user roles and permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions on how to create or manage long texts in your version of SAP.
  System Configuration: If the issue persists, it may be necessary to check the system configuration or consult with your SAP Basis team to ensure that everything is set up correctly.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to use specific transaction codes to manage long texts, such as SO10 (for text management) or other relevant transactions.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.