How To Fix CRM_PS_SUPR000 - SuPr: General error

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_SUPR - PS: Message Class for Successor Processing

• Message number: 000

• Message text: SuPr: General error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_SUPR000 - SuPr: General error ?

  The SAP error message CRM_PS_SUPR000, which indicates a "General error" in the context of SAP CRM (Customer Relationship Management) and Project System (PS), can arise from various underlying issues. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the project structure or related master data.
  Authorization Issues: The user may not have the necessary authorizations to perform the action that triggered the error.
  Configuration Errors: Incorrect configuration settings in the project system or CRM module can lead to this error.
  System Bugs: There may be bugs or issues in the specific version of SAP you are using.
  Performance Issues: If the system is under heavy load, it may lead to timeouts or other performance-related errors.
  
  Solutions:
  
  Check Data Integrity: Review the data involved in the transaction that caused the error. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Review Authorizations: Verify that the user has the necessary authorizations to perform the action. This can be done by checking the user roles and permissions in the SAP system.
  Configuration Review: Check the configuration settings in the Project System and CRM modules to ensure they are set up correctly. This may involve consulting with a functional consultant or reviewing configuration documentation.
  System Logs: Check the system logs (transaction SLG1) for more detailed error messages or warnings that can provide additional context about the error.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message. Applying a relevant note or patch may resolve the issue.
  Performance Monitoring: If performance issues are suspected, monitor system performance and consider optimizing database queries or increasing system resources.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRMD_ORDER, or others that may be involved in the process.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation for CRM and PS modules for best practices and troubleshooting steps related to project management and CRM processes.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP Basis team or SAP support for further investigation.