How To Fix CRM_PS_SUPR001 - SuPr: Customizing data or transaction data cannot be read


CRM_PS_SUPR001 - Overview

  • Message type: E = Error

  • Message class: CRM_PS_SUPR - PS: Message Class for Successor Processing

  • Message number: 001

  • Message text: SuPr: Customizing data or transaction data cannot be read

  • Show details Hide details
  • What causes this issue?

    Specific data needed to prepare successor processing (SuPr) could not be
    read.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Check whether:
    The current transaction is linked with a Web request
    The current transaction can be read
    The settings for the Web request category used are correct in the
    successor processing profile.
    Successor processing should then be restarted. If this does not occur
    automatically, start the SuPr action manually in the assignment block
    <LS>Scheduled Action</>.
    This error message should no longer appear after a successful successor
    processing run.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PS_SUPR001 - SuPr: Customizing data or transaction data cannot be read ?
    The SAP error message CRM_PS_SUPR001 indicates that the system is unable to read the customizing data or transaction data related to the CRM (Customer Relationship Management) system. This error can occur in various scenarios, such as when trying to access certain functionalities or when processing specific transactions.
    Causes:
    
    Missing Customizing Settings: The required customizing settings for the specific CRM functionality may not be maintained in the system.
    Authorization Issues: The user may not have the necessary authorizations to access the required data.
    Data Inconsistencies: There may be inconsistencies or corruption in the underlying data tables.
    Transport Issues: If the customizing settings were transported from another system, there may have been issues during the transport process.
    System Configuration: The system may not be properly configured for the specific business processes being executed.
    
    Solutions:
    
    
    Check Customizing Settings:
    
    Navigate to the relevant customizing transaction (e.g., SPRO) and verify that all necessary settings are correctly maintained.
    Ensure that the relevant configuration for the CRM

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