How To Fix CRM_PS_SSPAP010 - Cannot assign transaction to social service plan selected

CRM_PS_SSPAP010 - Overview

• Message type: E = Error

• Message class: CRM_PS_SSPAP - Social Service Plan Assignment Profile (SSP-AP)

• Message number: 010

• Message text: Cannot assign transaction to social service plan selected

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

For social applications:
The system is unable to assign the social service plan (SSP) selected to
the current social application.
For payment requests:
The system is unable to assign the chosen decision flow selected to the
current payment request.

The system is unable to assign the social service plan (SSP) selected to
the current social application.

System Response

How to fix this error?

For social applications:
Check whether the SSP selected has been activated. Only SSPs that have
the status "Activated" (I1562) can be assigned to a social application.
For payment requests:
Check whether the SSP in the decision flow selected has the status
"Activated" (I1562).

Check whether the chosen SSP has been activated. Only SSPs that have the
status "Activated" (I1562) can be assigned to a social application.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_SSPAP010 - Cannot assign transaction to social service plan selected ?

  The SAP error message CRM_PS_SSPAP010 indicates that there is an issue with assigning a transaction to the selected social service plan in the SAP Customer Relationship Management (CRM) system. This error typically arises in the context of social service management, where specific transactions need to be linked to predefined service plans.
  Possible Causes:
  
  Incompatible Transaction Type: The transaction you are trying to assign may not be compatible with the selected social service plan.
  Missing Configuration: The social service plan may not be properly configured to accept the transaction type you are trying to assign.
  Authorization Issues: The user may not have the necessary authorizations to perform the assignment.
  Data Inconsistencies: There may be inconsistencies or missing data in the transaction or the social service plan.
  Status of the Transaction: The transaction might be in a status that does not allow it to be assigned to a service plan.
  
  Solutions:
  
  Check Transaction Type: Verify that the transaction type you