How To Fix CRM_PS_SERVICEPLAN030 - Saving was not successful

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_SERVICEPLAN -

• Message number: 030

• Message text: Saving was not successful

What causes this issue?

The business transaction segment CHNGPROC_H could not be filled. The
saving of the current Social Service Plan or Social Deduction Plan was
aborted.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_SERVICEPLAN030 - Saving was not successful ?

  The SAP error message CRM_PS_SERVICEPLAN030, which states "Saving was not successful," typically occurs in the context of service planning within the SAP Customer Relationship Management (CRM) module. This error can arise due to various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  
  Data Validation Issues: The data entered in the service plan may not meet the required validation rules. This could include missing mandatory fields, incorrect data formats, or invalid entries.
  
  
  Authorization Issues: The user may not have the necessary authorizations to save the service plan. This can happen if the user role does not include the required permissions.
  
  
  System Configuration: There may be configuration issues in the CRM system that prevent the saving of service plans. This could include settings related to service planning or project management.
  
  
  Technical Errors: There could be underlying technical issues, such as database locks, system performance problems, or bugs in the SAP software.
  
  
  Inconsistent Data: If there are inconsistencies in the data related to the service plan, such as conflicts with existing records, this can lead to a failure in saving.
  
  
  Solutions:
  
  
  Check Data Entries: Review all the fields in the service plan for completeness and correctness. Ensure that all mandatory fields are filled out and that the data formats are correct.
  
  
  Review Authorizations: Verify that the user has the necessary authorizations to create or modify service plans. This may involve checking user roles and permissions in the SAP system.
  
  
  Consult Configuration Settings: If you have access to the configuration settings, check for any issues related to service planning. This may require the assistance of a system administrator or SAP consultant.
  
  
  Check for Technical Issues: Look for any system messages or logs that might indicate technical problems. If necessary, consult with your IT department or SAP support to resolve any underlying technical issues.
  
  
  Test with Different Data: If possible, try saving a service plan with different data to see if the issue persists. This can help identify if the problem is related to specific data entries.
  
  
  Contact SAP Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including any error codes and the context in which it occurred.
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide guidance on troubleshooting.
  Transaction Codes: Familiarize yourself with relevant transaction codes related to service planning in SAP CRM, such as CRMD_ORDER or CRMD_ORDERADM_H.
  User Documentation: Review user manuals or documentation related to service planning in SAP CRM for additional insights and best practices.
  
  By systematically addressing these areas, you should be able to identify the cause of the error and implement an appropriate solution.