How To Fix CRM_PS_SCOPE_H003 - Update request failed. Eligibility with ID &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_SCOPE_H -

• Message number: 003

• Message text: Update request failed. Eligibility with ID &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_SCOPE_H003 - Update request failed. Eligibility with ID &1 does not exist ?

  The SAP error message CRM_PS_SCOPE_H003 indicates that an update request has failed because the eligibility with the specified ID does not exist. This error typically occurs in the context of SAP CRM (Customer Relationship Management) and can be related to various processes, such as project management or service order processing.
  Cause:
  
  Non-Existent Eligibility ID: The most common cause is that the eligibility ID referenced in the update request does not exist in the system. This could be due to a typo, deletion, or the ID not being created yet.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in related tables or incorrect configurations.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the eligibility data.
  System Configuration: Incorrect configuration settings in the CRM system could lead to this error.
  
  Solution:
  
  Verify Eligibility ID: Check the eligibility ID mentioned in the error message. Ensure that it exists in the system and is correctly referenced in the update request.
  Check Data Consistency: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for the existence of the eligibility ID and related data.
  Review Authorizations: Ensure that the user has the necessary authorizations to access and modify the eligibility data. This can be checked in transaction SU53 (Authorization Check).
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that might provide additional context about the failure.
  Recreate Eligibility: If the eligibility ID is missing and should exist, consider recreating it based on the business requirements.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SE11: Data Dictionary
  SE16: Data Browser
  SLG1: Application Log
  SU53: Authorization Check
  
  
  SAP Notes: Search for SAP Notes related to CRM_PS_SCOPE_H003 for any patches or updates that may address this issue.
  Documentation: Review SAP documentation related to CRM eligibility and project management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.