How To Fix CRM_PS_PRODUCT001 - Product key contains invalid characters.

CRM_PS_PRODUCT001 - Overview

• Message type: E = Error

• Message class: CRM_PS_PRODUCT - Industy Public Sector Product Enhancement

• Message number: 001

• Message text: Product key contains invalid characters.

What causes this issue?

The product key contains invalid characters. Only letters or digits are
allowed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Remove the invalid character.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_PS_PRODUCT001 - Details

• The SAP error message CRM_PS_PRODUCT001 indicates that the product key you are trying to use contains invalid characters. This error typically occurs in the SAP Customer Relationship Management (CRM) module when the product key does not conform to the expected format or character set.
  
  Cause:
  
  Invalid Characters: The product key may contain special characters, spaces, or symbols that are not allowed.
  Length Restrictions: The product key may exceed the maximum length allowed by the system.
  Incorrect Formatting: The product key may not follow the required format (e.g., uppercase/lowercase letters, numeric values).
  Data Entry Errors: Typographical errors during data entry can lead to invalid characters being included in the product key.
  
  
  Solution:
  
  Check the Product Key: Review the product key for any invalid characters. Ensure that it only contains valid alphanumeric characters as specified by your organization's naming conventions.
  Remove Invalid Characters: If you identify any invalid characters, remove or replace them with valid ones.
  Verify Length: Ensure that the