How To Fix CRM_PS_DM036 - Partner doesn't exist.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_DM - Debt Management Messages

• Message number: 036

• Message text: Partner doesn't exist.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_DM036 - Partner doesn't exist. ?

  The SAP error message CRM_PS_DM036, which states "Partner doesn't exist," typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to find a specified partner in the system. This can happen in various scenarios, such as when creating or processing business transactions that involve partner functions (like sold-to party, ship-to party, etc.).
  Causes:
  
  Missing Partner Data: The partner (customer, vendor, etc.) you are trying to use does not exist in the system.
  Incorrect Partner Role: The partner may exist, but it is not assigned the correct role for the transaction you are trying to perform.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing or incorrect entries in the partner function assignments.
  Authorization Issues: The user may not have the necessary authorizations to view or access the partner data.
  Incorrect Configuration: The configuration settings for partner determination may not be set up correctly.
  
  Solutions:
  
  
  Check Partner Existence: Verify that the partner you are trying to use exists in the system. You can do this by checking the relevant master data (e.g., customer master, vendor master).
  
  Use transaction codes like BP (Business Partner) to search for the partner.
  
  
  
  Verify Partner Roles: Ensure that the partner has the correct roles assigned. For example, if you are looking for a sold-to party, make sure the partner is set up with the "Sold-to Party" role.
  
  
  Review Partner Determination Procedure: Check the partner determination procedure in the configuration settings to ensure that it is correctly set up to find the appropriate partners for the transaction.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the partner data. This may involve checking user roles and profiles.
  
  
  Data Consistency Check: Run consistency checks on the master data to identify any discrepancies or missing information.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the error message and the context in which it occurs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, CRM_ORDER, or CRM_ORDERADM_I for managing business partners and orders.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.