How To Fix CRM_PS_DM035 - Enforcement Action couldn't be saved due to missing Part. Func. "Debtor".

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_DM - Debt Management Messages

• Message number: 035

• Message text: Enforcement Action couldn't be saved due to missing Part. Func. "Debtor".

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_DM035 - Enforcement Action couldn't be saved due to missing Part. Func. "Debtor". ?

  The SAP error message CRM_PS_DM035, which states "Enforcement Action couldn't be saved due to missing Part. Func. 'Debtor'," typically indicates that there is a missing or incomplete configuration related to the debtor (customer) in the system. This error often arises in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with enforcement actions or processes that require debtor information.
  Cause:
  
  Missing Debtor Information: The debtor (customer) information required for the enforcement action is either missing or not properly configured in the system.
  Incomplete Master Data: The customer master data may not be fully maintained, leading to missing fields that are necessary for processing the enforcement action.
  Authorization Issues: There may be authorization issues preventing the system from accessing the necessary debtor information.
  Configuration Issues: The system configuration for the enforcement action may not be set up correctly, leading to the inability to save the action.
  
  Solution:
  
  
  Check Debtor Master Data:
  
  Navigate to the customer master data in SAP and ensure that all required fields are filled out correctly.
  Verify that the debtor is active and has the necessary roles assigned.
  
  
  
  Review Configuration:
  
  Check the configuration settings related to enforcement actions in the CRM system. Ensure that all necessary parameters are set up correctly.
  If you have access, review the customizing settings in transaction SPRO related to CRM and enforcement actions.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and modify debtor information. This can be checked with your SAP security team.
  
  
  
  Error Logs:
  
  Check the application logs (transaction SLG1) for any additional error messages or details that might provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM enforcement actions for any specific requirements or known issues.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) for managing customer data, and SLG1 for viewing application logs.
  SAP Notes: Search for SAP Notes related to CRM enforcement actions and error messages for any patches or updates that may resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_PS_DM035 error message.