How To Fix CRM_PS_DM038 - Partner Function "Debtor" isn't configured correctly.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_DM - Debt Management Messages

• Message number: 038

• Message text: Partner Function "Debtor" isn't configured correctly.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_DM038 - Partner Function "Debtor" isn't configured correctly. ?

  The SAP error message CRM_PS_DM038 indicates that the partner function "Debtor" is not configured correctly in the system. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to process transactions that involve partner functions, such as sales orders or service requests.
  Cause:
  
  Missing Configuration: The partner function "Debtor" may not be defined in the system or may not be assigned to the relevant business partner.
  Incorrect Partner Role Assignment: The partner role associated with the "Debtor" function may not be correctly assigned to the business partner in the system.
  Inconsistent Data: There may be inconsistencies in the data related to the business partner or the partner functions.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the partner function settings.
  
  Solution:
  
  
  Check Partner Function Configuration:
  
  Go to the transaction code BP (Business Partner) and check the configuration for the partner function "Debtor".
  Ensure that the partner function is defined and correctly assigned to the relevant business partner.
  
  
  
  Review Partner Role Assignment:
  
  In the business partner master data, verify that the partner role associated with the "Debtor" function is correctly assigned.
  If necessary, add or modify the partner role to include the "Debtor" function.
  
  
  
  Maintain Business Partner Data:
  
  Ensure that all required fields for the business partner are filled out correctly.
  Check for any missing or incorrect entries that could lead to this error.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to access and modify partner functions.
  If needed, consult with your SAP security team to ensure proper roles and authorizations are assigned.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring partner functions and roles.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  BP - Business Partner Maintenance
  SPRO - Customizing Implementation Guide (to configure partner functions)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  
  Support: If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_PS_DM038 error message.