How To Fix CRM_PS_CAP012 - Direct navigation to detail screen is not possible

CRM_PS_CAP012 - Overview

• Message type: E = Error

• Message class: CRM_PS_CAP -

• Message number: 012

• Message text: Direct navigation to detail screen is not possible

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

You cannot navigate directly to the detail screen. To call a detail
screen, you must select a row in the higher-level screen, and
double-click to navigate to the related detail screen.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_CAP012 - Direct navigation to detail screen is not possible ?

  The SAP error message CRM_PS_CAP012, which states "Direct navigation to detail screen is not possible," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access a detail screen directly without the necessary context or data being available. This can happen for several reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  
  Missing Context: The user may be trying to access a detail screen without having the required context or data loaded. For example, if the system expects a specific object or transaction to be selected first, and it is not, this error can occur.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the detail screen, leading to the inability to navigate directly.
  
  
  System Configuration: There may be configuration issues in the CRM system that prevent the detail screen from being accessed directly.
  
  
  Technical Issues: There could be underlying technical issues, such as