How To Fix CRM_PS_CAP006 - Business partner function mapping does not exist; check Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_CAP -

• Message number: 006

• Message text: Business partner function mapping does not exist; check Customizing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_CAP006 - Business partner function mapping does not exist; check Customizing ?

  The SAP error message CRM_PS_CAP006 indicates that there is an issue with the mapping of business partner functions in the SAP system. This typically occurs in the context of CRM (Customer Relationship Management) and can affect processes that involve business partners, such as sales orders, service requests, or project management.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Mapping: The specific business partner function that is being referenced does not have a corresponding entry in the customizing settings.
  Incorrect Customizing Settings: The mapping between business partner roles and functions may not be correctly configured in the system.
  Data Inconsistency: There may be inconsistencies in the data related to business partners, such as missing or incorrect roles assigned to the business partner.
  
  Solution:
  To resolve the CRM_PS_CAP006 error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
  Navigate to the following path: 
  Customer Relationship Management -> Master Data -> Business Partner -> Define Business Partner Roles
  
  Ensure that the required business partner roles and functions are defined and correctly mapped.
  
  
  
  Verify Business Partner Data:
  
  Use transaction code BP to access the Business Partner transaction.
  Check the business partner in question to ensure that it has the correct roles assigned.
  Make sure that the business partner is active and that all necessary data is filled out correctly.
  
  
  
  Check for Missing Entries:
  
  If you have recently made changes to business partner roles or functions, ensure that all necessary entries are created in the customizing settings.
  If you are unsure which mapping is missing, consult the documentation or reach out to your SAP support team for assistance.
  
  
  
  Transport Requests:
  
  If the issue arose after a transport request, ensure that all relevant customizing settings were included in the transport and that they were successfully imported into the target system.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that can resolve the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), SPRO (Customizing), and SE11 (Data Dictionary) for further investigation.
  Documentation: Review SAP documentation related to business partner management and CRM processes for additional context and best practices.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the CRM_PS_CAP006 error in your SAP system.